Are you looking for new tools that can help you improve the way that you are doing things? This book provides 148 tools and variations that help you generate, organize, and evaluate ideas, analyze processes, determine root causes, plan, handle data, and much more. These tools are organized and categorized to help you find the ones best suited to your situation. Sections are clearly written to teach readers how to use tools that are new to them, providing step-by-step instructions and examples. This book is valuable for quality improvement and quality management, Lean Six Sigma, benchmarking, and other improvement initiatives.
This book can be found in HECSA Library:
The Quality Toolbox
Nancy R. Tague
HD 30.28 .T33 2005