Aziza and Fitts build on the work of Robert Kaplan and David Norton, developers of the Balanced Scorecard method for measuring business performance. In this book, they describe how to align technology with business performance so that it can effectively be measured. Chapters describe the six stages of performance management. The first of these describes the six stages and explains the relationship between them. Chapters that follow focus on the stages: managing performance, monitoring, analyzing, planning, and pulling the data together.
This book can be found in HECSA Library:
Drive Business Performance: Enabling a Culture of Intelligent Execution
Bruno Aziza and Joey Fitts
HD 31 .A984 2008