Great teams don't assume that people get along. In fact, they anticipate that there will be some conflict and use it to strengthen the relationship between the individuals. Using stories from many corporate examples, McLain Smith illustrates how to understand relationships, to recognize what works and what doesn't in them, and change your own behavior to reduce conflicts and reframe how you see your co-workers. It also makes practical suggestions on how you can change your behaviors and rsponses to others and motivate others to change as well.This book can be found in HECSA Library:
Divide or Conquer: How Great Teams Turn Conflict into Strength
Diana McLain Smith
HD 66 .S625 2008
