Black and Gregersen's book is written around a simple idea--that if you want to change an organization, you must change the individuals within that organization, often one at a time. Using the analogy of a map, they explain that organizations are guided by strategic plans, while individuals are guided by mental maps. If you change these mental maps and the behaviors that follow them, then, the individual will change, and organizational change will eventually follow. The book identifies three challenges or barriers that individuals often face when changing their mental maps: the failure to see, failure to move, and failure to finish. Each of these barriers is examined thoroughly, and strategies, solutions, and tools are offered to help people overcome these limitations. This is at the same time a book full of ideas and one containing many practical tips and tools. It should be read by everyone trying to lead or survive change.
This book can be found in HECSA Library:
It Starts with One: Changing Individuals Changes Organizations
J. Stewart Black and Hal B. Gregersen
2nd ed.
HD 58.8 B547 2008