Womack and Jones assert that Lean thinking is not a new trend in business management. Rather, they believe that it takes business back to their basics by asking what their customer really perceives as valuable. They explain that once value-creating activities have been identified, the next step is to organize these steps along a value stream. At the same time, steps that do not add value should be eliminated. The result of this leaning and streamlining process is to create a flow which generates products as a result of the pull of the customer rather than the push of the producer. This book demonstrates that simple changes can produce dramatic results and create major changes in companies and organizations.
This book can be found in HECSA Library:
Lean Thinking: Banish Waste and Create Wealth in Your Corporation
Rev. and updated
James P. Womack and Daniel T. Jones
HD 58.9 .W659 2003