Atlas of the Middle East

This full-color atlas provides more than topographic maps of the Middle Eastern states. Each country profile provides population demographics as well as data about the economy and religion. It also overlays each nation state on an image of the 48 contiguous United States so that American readers will better understand their relative size. There are focus maps of major cities such as Baghdad, Cairo, and Jerusalem which highlight major streets, political buildings, museums, universities, and gardens. A section on regional themes looks at the entire Middle East region, providing data and images on population, climate, religion, ethnicity, linguistic group, oil production, water resources, and other developmental factors. Additional maps and timelines provide historical information about the region, emphasizing the 20th century.

This book can be found in HECSA Library:

Atlas of the Middle East
National Geographic
G 2205 .N34 2003

Profile of the Water Transportation Industry

This notebook provides straight-forward environmental compliance information for the water transportation sector. It contains information about industrial processes, techniques to prevent pollution, pollutant release data and regulatory requirements, It also includes historical information about environmental compliance and enforcement, government and industry partnerships, innovative programs, and ongoing research in the water transportation industry. This notebook is designed to be used to develop solutions to environmental problems, understand and comply with environmental regulations, and research and develop training specific to the water transportation industry.

This book can be found in HECSA Library:

Profile of the Water Transportation Industry
U.S. Environmental Protection Agency, Office of Enforcement and Compliance Assurance, Office of Compliance
TD 196 .T7 E63 2001

Morning Sunshine

CNN news anchor Robin Meade shares her personal experiences with anxienty attacks and low self-esteem in this book. She reveals what made her question her abilities and her purpose in life, as well as how she changed her perspective. The book is written conversationally, as if you are talking with Meade over coffee. Throughout her stories, he shares lessons learned in each chapter as well as helpful "confidence booster" tips. This personal story is an inspiration to others to find the passion which will fuel their confidence.

This book can be found in HECSA Library:

Morning Sunshine! How to Radiate Confidence and Feel it Too
Robin Meade
BF 327 .M43 2009

1000 CEOs

This fascinating book is a collection of short biographies of 1000 Chief Executive Officers from companies around the world. Each biography shares major career decisions made by the CEO and why they have been considered a success. Each leader also offers lessons that they learned through their experience in business. The biographies are organized into chapters based on leadership strength. For example, some are notable because they are innovators or leaders of start-up companies, while others are known for being strategists, visionaries, or globalists. An extensive index allows leaders to be found by name or by the companies that they represent.

This book can be found in HECSA Library:

1000 CEOs: Proven Strategies for Success from the World's Smartest Executives
Andrew Davidson, editor-in-chief
HD 38.2 .A124 2009

Construction Industry Digest and All About OSHA

In order to provide a safe construction environment, construction engineers and employers must understand the safety requirements of the Occupational Safety and Heath Administration (OSHA). This handbook provides a brief introduction to health and safety information and standards for employers, supervisors, and safety managers. This book highlights the safety standards that are most frequently overlooked by employers and the standards that apply to hazardous situations, especially those that would be found in construction environments. Overviews of each standard are presented alphabetically. A brief discussion is also given to the essential components of an organizational health and safety program, including key points to remember when planning employee training.

This book can be found in HECSA Library:

Construction Industry Digest and All About OSHA
National Safety and Health Administration
KF 3574 .C65 C65 2008

How Did That Happen?

Connors and Smith assert that economic crashes, business failures, and even people who let us down all come as surprises to us because we don't hold people accountable. This book asks the question, "How Did That Happen," and offers an approach to developing personal accountability so that it does not happen again. The first step is establishing expectations and communicating what those expectations mean to everyone involved. The next step shows how to manage situations where expectations are not met. They offer strategies to communicate that people failed to deliver and work to provide training, motivation and other support to correct those actions. Connors and Smith provide models, case studies and exercises so that accountability can be incorporated into any organization.

This book can be found in HECSA Library:

How Did That Happen: Holding People Accountable for Results the Positive, Principled Way
Roger Connors and Tom Smith
HD 70 .U5 C588 20009

Water Infrastructure Protection and Homeland Security

This book discusses the security and vunerabilities of our nation's water resources. Written after 9/11 in response to engineers, plant managers, and others involved with managing water resources, this book addresses the need to incorporate security updates into existing facilities and to plan for them in new sites. Chapters offer professional advice on designing, operating, and maintaining water distribution and wastewater treatment systems. They discuss assessing vulnerabilities in the system, monitoring the plants from remote locations, and considering environmental impacts of water systems. This practical guide will be useful to anyone responsible for designing or securing a water source.

This book can be found in HECSA Library:

Water Infrastructure Protection and Homeland Security
Frank R. Spellman
TD 485 .S665 2007

Hope for Animals and Their World

Animal scientist Jane Goodall brings us good news about the world's endangered species. Thanks to the work being done by zoos and conservation biologists, some endangered species are surviving, recovering, and even being reintroduced to their native environments. From birds to horse to insects, Goodall brings to light the tremendous work accomplished by those dedicated to saving animals. At the same time, she stresses that there is still a very critical need to protect and restore the habitats that are being destroyed by humans, and shows what effect this has on the earth's wildlife. This book is at once a celebration of animals, an environmental call to action, and an uplifting and motivating message about the relationship between humans and animals.

This book can be found in HECSA Library:

Hope for Animals and Their World: How Endangered Species Are Being Rescued from the Brink
Jane Goodall with Thane Maynard and Gail Hudson
QH 75 .G636 2009

Catastrophe in the Making

This book takes an interesting perspective on the disaster caused by Hurricane Katrina--that it was really a result of humans striking nature. The authors blame the destruction of New Orleans on the "growth machine," engineers, developers, speculators, and politicians, who ignored the warnings of nature and instead built on New Orleans as a way of making profits for themselves. The authors assert that many members of this "growth machine" took shortcuts, were incompetent, or even willfully ignorant of the damage that they were causing to nature by developing the Mississippi delta so heavily and leaving New Orleans vulnerable to the kind of disaster that struck in the form of Hurricane Katrina. The authors use this disaster as a lesson for the entire country. They assert that the same "growth machine" and greed for profit at the expense of nature is happening all across the country in the form of housing developments, strip malls, and industrial parks. They ask readers, if watching one of the nation's most cherished cities drown did not prompt us to change our relationship with our environment, what will?

This book can be found in HECSA Library:

Catastrophe in the Making: The Engineering of Katrina and the Disasters of Tomorrow
William R. Freudenburg, Robert Grambling, Shirley Laska, and Kai T. Erikson
HV 636 .N4 C38 2009

Creating Magic

Cockerell, a decade-long manager of Walt Disney World resort operations, shares simple leadership principles that guided his success and have become the framework of the Disney culture. Lessons like, "everyone is important," are built on bringing quality, character, courage, integrity, and enthusiasm to our work. He also shares strategies for ensuring the right person is in the right job, remaining open to change when the status quo no longer seems to be working effectively, and how to identify and grow future leaders within the organization. This book will delight you with simple and common sense strategies that yield tremendous results.

This book can be found in HECSA Library:

Creating Magic: 10 Common Sense Leadership Strategies from Life at Disney
Lee Cockerell
HD 57.7 .C62 2008

Investing in People

Increasingly, Human Resources departments must show a link between their hiring practices and the overall performance of the organization. This book provides a framework which connects human resources policies and practices to demonstrated financial and business outcomes. Cascio and Boudreau describe the LAMP (Logic, Analytics, Measures, and Processes) methodology that can be applied to demonstrate the strategic value of human resources decisions. For each topic--such as absenteeism, employee engagement, health and wellness, and turnover rates--the authors describe the variables that affect the value, and offer best practices and techniques to develop and analyze metrics in these areas. This book may be of interest to anyone developing measures on organizational effectiveness.

This book can be found in HECSA Library:

Investing in People: Financial Impact of Human Resource Initiatives
Wayne Cascio and John Boudreau
HF 5681 .H8 C37 2008

Squawk!

This humorous story illustrates how one seagull manager learned to effectively take care of his flock. With the help of some new friends from around the animal park, Charlie the seagull learns three virtues of great leadership. First, have full-fledged expectations of your employees, making sure that their efforts are spent doing the right things the right way. Second, make sure your communication clicks and that everyone has the same understanding at the end of a conversation. Third, paws on performance, praising successes while steering employees toward success with constructive feedback. This clever book will have you asking yourself about what seagull management tendencies you have.

This book can be found in HECSA Library:

Squawk! How to Stop Making Noise and Start Getting Results: A Little Fable About How One Seagull Manager Learned Three Virtues of Great Leadership
Travis Bradberry
HD 30.3 .B686 2008

Safety Made Easy

This book provides a clear and well organized approach to ensuring that your organization is in complaince with federal safety regulations. Designed around Title 29 of the Code of Federal Regulations (CFR), this book takes a topic by topic approach to safety. Each section provides definitions of terms as well as legal references. Checklists are provided for safety officers, using clear and understandable language to determine that the safety protocols specified in the law are being followed. Tips are included where additional tracking or access to safety equipment is required.

This book can be found in HECSA Library:

Safety Made Easy: A Checklist Approach to OSHA Compliance
3rd Ed.
John R. Grubbs and Sean M. Nelson
KF 3570 .Z9 D38 2006

The Secrets of Economic Indicators

This book discusses key economic indicators and statistics that evaluate the financial markets. Unlike other books of this type, it focuses on explaining how these indicators, if read correctly, can indicate the direction that the market is headed, and how that can influence the value of stocks, bonds, and currencies. This second edition revises the list of most important economic indicators, but also explains their significance in a way that makes their analytical value much more understandable and relevant.

This book can be found in HECSA Library:

The Secrets of Economic Indicators: Hidden Clues to Future Economic Trends and Investment Opportunities
2nd ed
Bernard Baumohl
HB 3730 .B38 2008

Chaotics

Kotler and Caslione assert that the troubled times that we are experiencing now are not an aberration, but rather a new kind of normal. This book is full of examples of companies that are successfully navigating the current economic turbulence. It provides strategies for surviving economic downturn as well as insights and techniques for anticipating financial bumps in the future. It shows how to minimize vulnerabilities and exploit opportunities, and rethink old management techniques, particularly those used in turbulent times.

This book can be found in HECSA Library:

Chaotics: The Business of Managing and Marketing in the Age of Turbulence
Philip Kotler and John A. Caslione
HF 5415 .K6244 2009

Transnational Leadership Development

Fisher-Yoshida and Geller observe that business is increasingly becoming more global. However, they assert that global business does not mean that the world is becoming a melting pot. Quite the opposite, they content, that instead, increasing global business makes awareness of different customs, cultures, and communication practices all the more important for success. Fisher-Yoshida and Geller define "transnational leadership" as a set of qualities that allows for successful business relationships in multiple nations and cultures while respecting, embracing, and leveraging local cultures to maximize business performance, teamwork, and employee satisfaction. They differentiate this type of leader from "international leadership," which looks for universal traits and relationships across national boundaries, and from "multinational leadership," which applies different leadership practices in each geographic location. In order for this concept to be effective, they assert that the most important shift is from right-wrong thinking to a mindset and culture where opinions are valued and individuals learn to communicate their perspectives to others.

This book can be found in HECSA Library:

Transnational Leadership Development: Preparing the Next Generation for the Borderless Business World
Beth Fisher-Yoshida and Kathy D. Geller
HD 57.7 .F5837 2009

Ecological Indicators for Coastal and Estuarine Environmental Assessment

The health and function of an ecological area is often determined by indicator values. These quantitative representations reveal conditions and trends about that ecosystem that help in development planning and decision making concerning the area. Ecological indicators often combine numerous environmental factors into a single value. In doing so, this creates a powerful numerical figure, but one which must be used in the proper context in order for it to make sense. This book explains several indicator values, showing how they are calculated from collected environmental data, and how they might be used.

This book can be found in HECSA Library:

Ecological Indicators for Coastal and Estuarine Environmental Assessment: A Users Guide
J.C. Marques, F. Salas, J. Patricio, H. Teixeira, and J.M. Neto
QH 541.15 .I5 E26 2009

Wiki Government

Noveck argues that connecting government with people using technology enables connecting the expertise of the many to the power of the few. She describes Peer-to-Patent, the government's first social networking initiative. Launched in 2007, Peer-to-Patent connects patent examiners to volunteer scientists and technology experts through the web. These citizens help to channel knowledge and enthusiasm for new ideas that helps patent examiners focus their time on approving the patents that experts believe will have the most promise in the market. Noveck shows how this model can be applied to other government settings, and asks readers to rethink the notions of effective governance and democracy in the 21st century.

This book can be found in HECSA Library:

Wiki Government: How Technology Can Make Government Better, Democracy Stronger, and Citizens More Powerful
Beth Simone Noveck
JK 1764 .N68 2009

Strategic Customer Service

Goodman explains why customer service is a good business strategy and an investment, not just a necessary cost. Drawing on long-term research of major corporations, Goodman demonstrates how customer service has been used to change businesses. It can build a loyal customer base, maximize relationships between internal sales, service, and marketing departments, and use every business move to enhance customer satisfaction and loyalty, thereby building revenue and profits. He encourages organizations to find ways to let the customer speak for them, arguing that word of mouth is the most powerful customer-building technique. This book should be of interest to anyone in a customer service relationship, whether you see yourself as the customer or the service provider.

This book can be found in HECSA Library:

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
John A. Goodman
HF 5415.5 .G672 2009