Every organization has two elements: the formal organization—the management structure, performance metrics and formal strategy; and the informal organization: the culture, social networks, and ad hoc communities that spring up naturally. Insightful leaders and managers understand that to really lead the organization, they must rely on the informal as well as the formal organization to achieve results. This book explores how top level organizations balance both elements to achieve outstanding results.This book can be found in HECSA Library:
Leading Outside the Lines: How to Mobilized the (in)Formal Organization, Energize Your Team, and Get Better Results
Jon R. Katzenbach and Zia Khan
HF5549.5 .M63 K373 2010
