July 13, 2009

People Factor

Blimes and Gould assert that the public service sector is facing a crisis and is ripe for change. On one hand, the age of many civil servants suggests that in the near future, the large numbers of retirements will decimate the civil service workforce. On the other hand, recent advances in technology offer opportunities to change workflows and develop new processes to make more effective use of civil service employees. The authors argue that the convergence of these two factors offers the perfect opportunity for government agencies to take a fresh look at their workforce, to invest in developing their employees, to encourage and reward innovation, and to become flexible enough to get the greatest engagement and work benefit from each individual employees rather than continuing with rigid, hierarchical, and often ineffective organizational systems. This book provides thoughtful and well researched suggestions that will be of interest to government employees at all levels.

This book can be found in HECSA Library:

The People Factor: Strengthening America by Investing in Public Service
Linda J. Blimes & W. Scott Gould
JK 681 .B55 2009