This book especially designed for Six Sigma green belts is focused around the foundational aspects of this project management method. It provides a rationale for using Six Sigma and provides a framework for its successful implementation. It defines the DMAIC method--define, measure, analyze, improve, and control--and helps users understand and manage the statistics that will result from each phase of the project. This book includes numerous case studies from both manufacturing firms and service organizations, and helps its users to prepare for taking Six Sigma certification exams.
This book can be found in HECSA Library:
Six Sigma for Green Belts and Champions: Foundations, DMAIC Tools, Cases and Certification
Howard S. Gilowe and David M. Levine
HD 62.15 .G5397 2005