Lost Knowledge: Confronting the Threat of an Aging Workforce
David W. DeLong
HD 58.82 .D4 2004
DeLong's book is particularly applicable to the Federal workforce. He begins by pointing out the high costs and strategic impacts of loosing employees with extensive knowledge about the projects and programs of their organization. He ends this first part by proposing a plan to address this problem, both by capturing knowledge and developing skills among younger employees. The second part of the book explains and evaluates practices involved in knowledge transfer. Part three adds to this by offering retention strategies, both to hold on to corporate knowledge and to initiate knowledge sharing practices early in careers.