December 1, 2010

Just Listen: Discover the secret to getting through to absolutely anyone

"Right now, there's someone in your life you need to reach," writes Mark Goulston, "but you can't, and it's driving you crazy. Mabe it's somebody at work: a subordinate, a team member, a client, your boss. Or mabe it's somebody at home: a partner, a parent, a defiant teen, an angry ex. If only you could get that person into a calm and receptive state of mind, you'd likely be able towork out your differences, whether they surface at the boardroom table or the dinner table. In Just Listen you'll discover field-tested, powerful teachniques for getting people to do what you want them to do. With Just Listen, the power to suceed is yours."

This book can be found in HECSA Library:
Just Listen
Keith Ferrazzi
HF5719 .G68 2010